What should i use to test the water's alkalinity?
We recommend pH Reagent, or a pH meter. It's not recommended to use pH Strips to test the water. pH Reagent is a better indicator of pH Value. Please contact us if you have any questions. 
Can I store the water? For how long?
Don't keep the water in the bottle over night, don't drink the overnight water. Due to the special technology and patent right, the energy from this product stronger than conventional bottle 6 times.
What comes in the box?
1 Alkaline Water Pitcher, 1 water reservoir, 1 lid, and 1 cartridge.
How often do you have to replacement the filter?
Recommended replacement for The Alkaline Water Pitcher Cartridge is every 60 days.
The cartridge is filter slowly or not at all?
There are two clear shipping stickers on the bottom of the filter that need to be removed.
My lid won't stay on?
The lid of The Alkaline Water Pitcher fits in the blue reservoir. Remove the reservoir from the pitcher, and place the lid on to the reservoir. Place both pieces into the pitcher together, and you should have a snug fit. You should be able to pour alkaline water with source water still in the reservoir without holding the lid.
What is the PH range?
7.5 - 9.5PH
What is the ORP range?
-50mV to -200mV
What isn't it alkalizing my water ?
There are several variables that can affect your pH level reading. Be sure you have removed the two shipping stickers, and are testing the water with the correct indicator for pH. See the next question for our recommendation on testing any water for alkalinity.
What is the cartridge?
There is carbon, ion exchange resin, and multiple mineral stones. Carbon is for basic water filtration. Tourmaline, Maifan, and Calcium help create the alkaline water.
Dose it filter fluoride?
The filter contains ion exchange resins but is not engineered specifically for fluoride removal. A specific filter would be recommend for 100% fluoride removal. Hint: Look for an Activated Alumina filter.
Is it ok to use water from an RO system to put in this pitcher?
This unit does contain re-mineralizing stones that will introduce the necessary minerals into the water to create alkaline water. However, best pH results will come from using a simpler filtration method before, or simply using un-filtered tap water.
If i run water through the filter twice will it increase the PH even more?
Can patients with kidney weak, heart weak, liver cirrhosis drink alkaline water?
Patients with kidney weak, heart weak, liver cirrhosis, should drink a small amount at the beginning, depending on the physical situation, increasing consumption gradual until normal. Special physical weakness, please use it under the guidance of Doctor. Serious gastric acid reduces the use time.
Is there anyone who should not drink Ionized Water?
No. However, some people must start by drinking very small amounts of Ionized Water, such as 8 oz. of low pH level ionized water per day. This is especially true of the elderly who often have unfortunately allowed heavy metals and other toxins to accumulate in their bodies. Sometimes years of medication has accumulated in them. Toxins and heavy metals that have accumulated in people over decades can lead to diseases such as Alzheimer's disease, Loewy Body Dementia and a host of other mental disorders and psychiatric diseases.
Wouldn't alkaline water neutralize the acid inside the stomach?
Alkaline water will not neutralize the acid in the stomach. Alkaline water has a pH of 7.5 to 10, and acid in the stomach has a pH of 4. The acidity of the stomach is 1/100, and alkalinity of alkaline water is 1/1,000,000. Obviously, stomach acid is over 1,000 times more concentrated than alkaline water. In order to neutralize 3 liters of stomach acid that is produced in a day, you have to drink 3,000 liters of alkaline water.
Can a pregnant woman drink alkaline water?
Pregnant women, lactating women, please under the guidance of Doctor, under normal circumstances, infants and young children no need use it. The person who allergy please do not use it.
Can I cook with alkaline ionized water?
Yes, in fact, your food will taste better and your body will assimilate the nutrients more readily. You will notice the difference especially at the most alkaline settings (higher pH): your greens will be greener, rice fluffier, tea and coffee tastier.
How to overcome stainless steel rusty?
  • we need clean the surface frequently, to eliminate the external factors that may cause the corrosion.
  • Now there is some stainless steel which is easy to cause rust in the coastal region, they are suitable to use in the condition without harder industrial pollution and corrosion.
  • At the coastal region, we should use 304 stainless steel material, this kind material could resist sea corrosion.
How do I know the water is helping if I don't see results?
Because of the antioxidant benefit. It will help rebuild your immune system. You'll have a better chance of seeing physical results if you commit to drinking 8-10 glasses EVERY DAY. This will help cleanse your system daily.
When will I begin noticing the health benefits?
It varies from person to person. You might start noticing a positive response in as little as one day or within a few weeks. 
Top 1 Manufacturer
Rank 1 in world alkaline water filter manufacturer
30,000,000 Customers
Wide markets from the United States, Canada, Europe, and Asia
Fast Delivery
Deliver the goods 100% on time
Quick After Sales Service
Quick feedback and support on after-sale service
OEM/ODM Service
20-year OEM/ODM service and practice of water filter products
Leave a Message Email Us

we will contact you within 24 hours.